Freedom Debt Relief
Overview
For-profit debt-settlement provider specializing in negotiated settlements of unsecured consumer debt. The company states it was founded in 2002; BBB reports the LLC was incorporated on March 10, 2003. [1][4]
Tax Status & Ownership
| Entity type | Nonprofit, 501(c)(3) |
| Legal name | Freedom Debt Relief, LLC [3] |
| Headquarters | 1875 S Grant St., Suite 300, San Mateo, CA 94402 [2] |
Published Fee Schedule
| Structure | flat |
| One-time setup fee | $9.95 one-time dedicated-account setup fee, charged by the account provider rather than Freedom Debt Relief. [2] |
| Monthly fee | $9.95 monthly dedicated-account servicing fee, charged by the account provider rather than Freedom Debt Relief. [2] |
| Percentage range | 15%–25% of enrolled debt; provider explicitly defines this as the amount of debt enrolled to be settled. [1][2] |
| Directory summary | 15–25% of enrolled debt, charged after settlement, plus a $9.95 setup fee and $9.95 monthly account fee. |
The fee percentage is based on enrolled debt, not settled debt. The rate varies by state of residence and other program terms. [1][2]
Coverage
Direct-availability list: AL, AK, AR, AZ, CA, DE, FL, IA, ID, IN, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, NE, NM, NV, NY, OK, PA, SD, TN, TX, UT. The same page separately lists CT, GA, NH, NJ, IL, KS, ME, OH, SC, and VA as states served through legal partners. This conflicts with the contact page’s 31-state figure. [1][2]
Accreditation & Licensing
Freedom Debt Relief states it is a founding, accredited member of the Association for Consumer Debt Relief (ACDR). The provider claim was located, but the available ACDR member-list result did not independently display a matching entry. [1][5]
Regulatory & Complaint History
| CFPB complaints | |
| BBB complaints closed, 3 yr |
The CFPB brought an enforcement action that ended in a stipulated final judgment and order in 2019. The CFPB stated the settlement enjoined specified conduct and required monetary relief and a civil penalty. No additional confirmed, adjudicated state-AG outcome was identified within the six-source research limit. [6]
Cited Sources
- Freedom Debt Relief official website — Freedom Debt Relief (September 14, 2026) — First-party provider website.
- Contact Us | Freedom Debt Relief — Freedom Debt Relief (September 14, 2026) — Primary provider source for fees, minimum enrollment threshold, 31-state coverage claim, address, and NMLS identification.
- Get the facts about Freedom Debt Relief — Freedom Debt Relief (September 14, 2026) — Primary provider source for state lists, minimum debt threshold, fee range, stated founding/member claims.
- Understanding the relationship between Achieve and Freedom Debt Relief — Achieve (September 14, 2026) — Primary affiliated-company source confirming that Freedom Debt Relief is a subsidiary of Achieve Company and remains a distinct brand.
- Freedom Debt Relief | BBB Business Profile — Better Business Bureau (September 14, 2026) — Independent business-profile source for LLC entity type, alternate name FDR, incorporation date, BBB accreditation, A+ rating, and business history.
- Member List — Association for Consumer Debt Relief — Association for Consumer Debt Relief (September 14, 2026) — Independent association directory consulted to assess the provider's ACDR membership claim; the available result did not independently confirm the specific entry.
- Freedom Debt Relief, LLC and Andrew Housser — Consumer Financial Protection Bureau (September 14, 2026) — Government enforcement source confirming the CFPB settlement, stipulated final judgment and order, injunction, and monetary-penalty components.